What comes to mind when you think of mobile marketing? Businesses can employ a variety of methods that use mobile devices to promote their products. With so many options, you may be unsure where to start. Use the following tips to get started.
Personalize your messages. Use the subscriber’s name and make sure the platform you use can inset the person’s inputted information into the message. Having personalized messages helps improve your relationship with your customers. You have only 160 characters and the person’s name is included, no matter the length. Try keeping your messages short when you personalize them.
Make it easy for your customers to share your mobile marketing message. Options such as discounts based on referrals or suggestions to forward a special offer to a friend can lead to increased word of mouth advertising. Many consumers look to friends and family for recommendations, so making it easy to share your mobile messages can significantly increase your customer base.
Remember that text messaging should really be used to retain customers. Customers that already purchase from you are usually more willing to receive direct messaging from you than new ones. Use this to your advantage by offering special deals to current customers. They will feel special from receiving the extra attention.
Make sure your customers know their business is appreciated. Give them special offers, discounts based on hallmark goals or even a simple thank you note. They need to know you value their business or they may take it to someone who will go that extra step.
For the most technologically savvy customers, include QR codes on all printed advertisements. That way, people using smart phones will be able to easily visit your web site for access to your special promotions or coupon offers. Have the QR codes on collateral like catalogs, business cards, posters, and brochures. A QR code is an easy way for a consumer to find more information on your interesting products and services.
Keep your text messages, social network posts and e-mails brief and concise. If the message is too long, people tend to dismiss it immediately. The message shout be short, urgent and contain a call of action. It should not be a quarter page ad, but instead a short message aimed to alert consumers of discounts or promotions.
Although slow to the start, mobile marketing is a great way to bring customers to your products. So do not panic. It just takes a little while longer to gain the trust of an on-the-go user since they don’t typically follow links all day long.
Engaging with your customers is incredibly important in mobile marketing, so it’s a good idea if you have some line of contact open with them. Whether they can reach you via a forum, your IM handle, or by some other method, make sure you’re keeping the lines of communication open with your customers.
Mobile marketing can be a very complex subject. There are no businesses that will follow the same marketing plan, or have the same views. Some entities may find a specific method to be effective, while another may need to apply a different strategy. Use the tips from this article to start experimenting and find your own marketing success.
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